Legal Notice

Effective Date: 1st October 2025
Website: https://www.bigfootmediatech.com
Company Name: Bigfoot Mediatech Co. Ltd.
Contact Email: compliance@bigfootmediatech.com
Registered Address: #199, Street 412, Tonle Basak, Chamkar Mon, Phnom Penh, Cambodia

1. Terms and Conditions

1.1 Acceptance of Terms:
By accessing or using this website and the services provided by Bigfoot Mediatech Co. Ltd. (“Bigfoot Mediatech”, “we”, “our”, or “us”), you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you don’t agree, you must refrain from using this website or any associated services.

1.2 Services:
Bigfoot Mediatech Co. Ltd. operates as a telecommunications solutions provider offering unified communication platforms, carrier aggregation, voice and messaging services, and related telecom infrastructure (“Services”).
Information about these services and our Client Portal may be accessed via our website.

1.3 Account Registration and Client Portal:
Access to certain sections of the website, including Client Portal, may require user registration.

You agree to:
* Provide accurate, complete, and updated information during registration.
* Maintain the confidentiality of your login credentials.
* Notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate access to any user account found to be in violation of these terms.

1.4 Direct Purchases:
Bigfoot Mediatech may sell certain telecom services directly through the website or Client Portal. By placing an order or subscribing, you agree to provide valid payment details and authorize us to charge your chosen payment method.

Accepted payment methods include:
* Major Credit/Debit cards
* Bank Transfers
* Cryptocurrencies

1.5 Pricing, Currency, and Refunds:
All prices are quoted in USD unless otherwise specified.

Refunds, when applicable and approved upon appeal, will be processed within four (4) weeks, unless otherwise specified.

Refunds for cryptocurrency transactions will be issued in:
* The same cryptocurrency used for payment,
* At the equivalent value at the time of refund,
* Plus applicable transactional overheads or network fees.

1.6 Compliance and Lawful Use:
Users agree to use our services only for lawful purposes and in compliance with all applicable laws and telecom regulations.
Any fraudulent, abusive, or unauthorized activity will result in immediate termination of services and may lead to legal action.

1.7 Limitation of Liability:
Bigfoot Mediatech Co. Ltd. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or services.
We make no warranties as to the continuous availability or error-free performance of the platform.

1.8 Governing Law and Jurisdiction:
These terms shall be governed by and construed in accordance with the laws of the Kingdom of Cambodia and international commercial standards, with disputes subject to the exclusive jurisdiction of Cambodian courts.
We also recognize jurisdiction under UK international courts for international contractual disputes.

1.9 Amendments:
Bigfoot Mediatech reserves the right to amend these Terms at any time without prior notice. The revised Terms will take effect immediately upon publication on this website.

2. Privacy Policy

2.1 Introduction:
Your privacy is important to us. This Privacy explains how we collect, use , store and protect your personal data in accordance with the applicable data protection laws.

2.2 Information We Collect:
We may collect the following information:
* Name
* Email address
* Company name
* Invoice or billing address
* IP address

This information is collected when you register an account, subscribe to services, or communicate with us.

2.3 Use of Information:
The information collected is used to:
* Create and manage your client account
* Process payments and service orders
* Communicate service updates, invoices, and operational notices
* Improve service quality and customer experience

2.4 Data Storage:
All collected data is stored securely on our EU-based servers, maintained under strict industry security standards and access controls.

2.5 Cookies and Tracking:
Our website may use cookies to enhance your browsing experience. You can modify your browser settings to decline cookies, but certain website features may not function properly as a result.

2.6 Sharing of Data:
We do not sell, rent, or trade user data. Personal data may be shared only:
* With trusted third-party service providers essential for service delivery (e.g., payment processors).
* When required by law, regulation, or court order.

2.7 Data Retention:
We retain personal data as long as necessary to fulfill the purposes outlined or as requied by applicable law.

2.8 Security:
We implement advanced technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

2.9 International Transfers:
As part of our global operations, some data may be transferred internationally. All transfers are conducted under compliance with the applicable data protection standards.

2.10 Your Rights:
You have the right to:
* Access your data
* Request correction or deletion
* Withdraw consent
* Appeal data processing decisions

For data-related requests, please contact compliance@bigfootmediatech.com

2.11 Changes to Privacy Policy:
We may update this Privacy Policy periodically. Updated versions will be published on this page with a revised effective date.

3. Contact Information

For any queries or concerns regarding this Legal Notice, Terms or Privacy Policy, please contact:
Bigfoot Mediatech Co. Ltd.
Email: compliance@bigfootmediatech.com
Address: #199. Street 412, Tonle Basak, Chamkar Mon, Phnom Penh, Cambodia